Going Digital: Adapting to the New Normal

happy ethnic woman sitting at table with laptop

It is time to seriously consider migrating as many of your organisational functions as possible to the digital options! How ready is your organisation? The 4th Industrial Revolution is here to stay…in fact there’s strong talk of the 5th Industrial Revolution already that’s being tested in some countries.

If your organisation is behind on this, you are not the only one. It is not too late. Join like-minded professionals and managers from the 13th to the 17th of April 2020 for this five part webinar. Fortunately, technology offers several alternatives for business continuity even in crises like the coronavirus and the resultant lockdown. I will be running a 90-minute, five part webinar to discuss this and other critical questions and offer solutions and pathways you could adopt to migrate and remain relevant in today’s tech world.

Adapt or die

Click on the link below to register:

Registration Form



Corporate Governance is concerned with holding the balance between economic and social goals and between individual and communal goals. The aim is to align as nearly as possible the interests of individuals, corporations and society. — Sir Adrian Cadbury

Recently there has been considerable interest in the corporate governance practices of companies, particularly since the high-profile collapses of large U.S. firms such as Enron Corporation and Worldcom. This is also happening on the background of legislative and regulatory changes, an increase in the scope of audit and other internal control and risk management activities and
increased public scrutiny. Ultimately, it is companies’ practices that determine whether corporate governance delivers benefit or not.

Successful businesses don’t get to the top by chance. They get there with the right people driving them forward with the right ethos, in the right market. Good corporate governance can help companies achieve success faster as well as ensuring that the company is attractive to external investors and purchasers.

As they say, an organisation or company rises or falls on the shoulders of its leadership. This places a great responsibility on the board and senior executives of any company. Inevitably, the leadership must have the necessary skills, knowledge and understanding of the issues around governance and the good practices that have led successful companies to great heights.

This three day course breaks these discussions down for the participants, equipping them with skills necessary to steer their organisations to success and sustainability by emphasising the place of corporate governance and ethics in today’s challenging business environment.

The main purpose of the workshop is to help the participant gain a good understanding of the corporate governance concept within the business and its financial environment;

The course is meant for:
Board members in public and private companies
Individuals expecting to be named to a board in the near future
Executive managers
Company Secretaries

By attending, you will:
Gain a new perspective of the impact of good corporate governance practices on ensuring the efficient
management of a firm.
Enhance the appreciation and practice of ethics in the business/work environment.
Examine the key provisions of the King IV Report

Date and venue: 10th to 12th June, 2020. Protea Hotel Fire and Ice Umhlanga Ridge, Durban,
South Africa.

Critical Thinking Skills and Design Thinking including Appreciative Enquiry

Course Overview

Do you want to get ahead in your career? Do you want to expand your horizons? Do you want to advance in your life? You need to learn the skill of thinking for yourself. You need to learn to think independently but productively. Then this course is for you. The course brings together three independent, but rather related modules that will broaden your thinking skills and help you manage change and culture within your organisation and contribute to value creation. You will learn skills that help you to innovate and solve business problems with the confidence and efficiency that increases performance. The course also opens your mind to appreciative enquiry that helps shift your paradigm
from the blame culture that characterizes some organisations and individuals.

Who Should Attend?
This is a must attend course for every manager, human resource practitioner, supervisor
and team leader who wishes to have positive influence in their organisation. The course
will benefit anyone who aspires to assume leadership or managerial responsibility at
any level.

Course Content

Day 1 – Sharpen Your Thinking Skills Through Mastery of Critical Thinking

Day 2 – Design Thinking for Enhanced Performance that Boosts the Bottomlines

Day 3 – Transform Your Organisational Culture through Appreciative Enquiry

The Modern Executive Assistant, Personal Assistant and Office Manager

The role of the executive assistant has evolved. Being an EA or PA isn’t just about managing the diary and booking flights. EAs now make key decisions and manage budgets. They now assume a key role in supporting important decisions. The advent of technology has also enabled the modern EA to take on middle management roles as they manage teams and sometimes conduct meetings on behalf of their principals. The modern EA also manages events or projects.

This changed role demands more skills than simply typing and shorthand as the case was in the past.
This course equips you with various skills that will make your work a lot easier and increase your efficiency and productivity.

Register for this flagship week-long course that will equip you with the skills demanded in this critical role. Limited seats available. Book yours early.

Contact: info@mapalo.co.za

ETD Re-imagined

ETD Re-imagined

A One-day Symposium on Education, Training and Development.

Interrogating and challenging the design, relevance and impact of curricula offered by institutions of higher learning on work-readiness of the graduates.

Overview of the Symposium

  • Do institutions of higher learning produce graduates that are work ready?
  • Does the graduate have the skills necessary to make them immediately relevant in the workspace?
  • What are some of the frustrations faced by employers when a graduate is not able to perform, even with their degree in hand?
  • It is a fact that a portion of the graduates churned out by learning institutions may not find a job upon leaving school, what are we doing to prepare them for alternative ways of surviving and living, if they do not get a job?
  • Isn’t it perhaps time that we changed our narrative and reason for obtaining an education?
  • Is there enough, if at all, emphasis on the differences between skills, education and training during the learning period? Some graduates have an education and hardly anything else.

These and many other lingering questions will be tackled by different experts from varying perspectives

Objectives of Symposium

  • The symposium will challenge the status quo and provoke thought and discussion on the subject matter.
  • It will urge a revisiting of the way curricula is designed
  • It will challenge the current narrative of the reason for obtaining an education
  • The symposium should start a revolution, asking the question, how else can a graduating student make it in life if they do not get a job? And what should we be saying to the students as they pass through the doors of universities, FETs and other such institutions of higher learning?

 Who should attend?

  • Training and Development Practitioners
  • Curriculum Developers
  • HR Practitioners
  • Policy makers on education and training
  • Skills Development Service Providers
  • 20 sponsored students from selected institutions of higher learning based in Gauteng Province of South Africa.

Guest speakers

The speakers were carefully chosen based on their respective expertise. They have been drawn from different sectors and represent an assortment of views on the subject matter.

  • Dr Kgabo H Badimo, Principal Consultant, Badimo Group Consulting, Johannesburg
  • Professor Nombeko Mpako, Director of School of Arts, College of Human Sciences, University of South Africa (UNISA), Pretoria.
  • Mr Meshack Justin Tafa, Deputy Chief Executive Officer/Chief Operations Officer, Human Resource Development Council, Gaborone – Botswana.
  • Mr Chris Meintjes, Chief Executive Officer, Activate! Leadership for Public Innovation, Muizenberg – Cape Town.
  •  Ms Susan Mwenda-Mulongoti, Founder and CEO, Accelion Consultancy, Kitwe – Zambia.
  •  Ms Rahab Matebane, Founder and CEO, Mapitsi Holdings, Johannesburg.

Master of Ceremonies

An experienced motivational speaker and great director of programmes, Dr John Tibane will be the MC for the day. He is the CEO of Tibane Consulting, Johannesburg.

Dr John Tibane Chief Executive officer Tibane Consulting Johannesburg



Claude Phiri conceived and organised the symposium. He is an author, speaker, skills development course writer and facilitator, keen observer and perpetual student. Owner and managing consultant at Mapalo Management Services, Johannesburg.

Mr Claude Phiri Founder and CEO Mapalo Management Services Johannesburg

Participation fee

  • US$250 + 15% VAT 
  • Black Friday Deal: R1950 + VAT
  • Package includes symposium participation and materials, coffee/tea on arrival, mid-morning refreshments as well as lunch.

Early registration discounts

  • 20% if you register by the 30th of September
  • 10% for registrations between 1st and 31st October, inclusive
  • No discount for late registrations after 31st October.

Eventbrite - Education, Training and Development Re-imagined!

Mastering International Protocol, Diplomacy and Business Etiquette in Today’s Global Village

Course Overview

In today’s global arena, an understanding of proper protocol is in high-demand. ​Diplomacy, etiquette and protocol knowledge is a form of business intelligence that has created an unprecedented demand for expert training and guidance. Protocol is an important part of diplomatic practice linked with history, royalty, religion, culture and language.

Business in the 21st century is global and working people of all nationalities and cultures are brought into contact with one another. Different countries, states and institutions have different rules about acceptable behavior and ignorance of these rules leads to unnecessary misunderstandings and conflicts.

Protocol involves etiquette on a local and international scale, and the practice of good manners on a daily basis. It evolved as a result of old traditions, when in the early days of civilisation hospitality was extended to an arriving guest. Today it is particularly important because it not only covers the ceremonial rules that are followed during official functions and how to behave on these special occasions, but it also provides a set of established rules of courteousness that are to be respected in society.

Confidence comes from knowing you are doing the right things right! This five-day practical course covers every facet of modern protocol & etiquette and provides delegates with a comprehensive understanding of global business practices. The course introduces participants to the ceremonial aspect of protocol procedures, behaviour of etiquette, rules of courteousness in society, and respect for precedence. It also helps business executives master the basics of etiquette and get a better understanding of multicultural manners.

Who should attend?

For the professional who is serious about taking his or her success to the highest level in the shortest amount of time, the course provides the in-depth knowledge and skills for you to make an immediate impact in your organisation.

If you work in the international diplomatic, governmental, corporate, private or public service arena, we will help you advance yourself and your teams by building your protocol knowledge to a highly-respected advisory position.

​The course is also highly beneficial for event planners and executive assistants in global corporations and public service, as well as:

  • ​Embassy and Diplomatic Personnel
  • Meeting Planners
  • Special Event Planners
  • Corporate and Public Affairs Managers
  • Hosts Who Receive International Personnel
  • International Corporate and Government Representatives
  • Administrative Professionals
  • Private Consultants
  • Etiquette and Protocol Consultants
  • Global Entrepreneurs

Where and when?

 Addis Ababa. 22nd to 26th January, 2018.

Contact us for more details


Managing Donor-funded Projects effectively, including Financial Control.

Overview of the course

Over the past two decades, the nonprofit sector has experienced unprecedented growth. These organizations are rarely judged solely by their financial bottom line. Instead, their worth is gauged by the effectiveness of their services and how successfully they achieve their mission.

For most organizations, the ability to deliver effective services is dependent not only on solid funding for those services, but also on sound management practices, of which financial management is an essential piece.

As public demand for more effective, efficient and accountable services has increased, good financial management has become more important. Increasingly, nonprofit organizations are expected to make creative use of scarce resources and take fiscal realities into account as they make programmatic decisions.

Capacity building is an ongoing problem experienced by NPOs for a number of reasons. Most rely on external funding (government funds, grants from charitable foundations, direct donations) to maintain their operations and changes in these sources of revenue may influence the reliability or predictability with which the organization can hire and retain staff, sustain facilities, create programs, or maintain tax-exempt status. In addition, unreliable funding, long hours and low pay can result in employee retention problems.

Resource mismanagement is a particular problem with a lot of NPOs. Such activities negatively affect the financial sustainability of the NPO, and the NPO will have financial problems unless strict controls are instated.

Potential support in the form of funding or otherwise has been lost by some NPOs because of their inability to accurately and correctly account for a previous donation, for example.

This five day course provides an introduction to the major issues and challenges leaders and managers face in increasing nonprofit organizational effectiveness. The course also aims at enhancing the participants’ knowledge and sharpening their skills so that they are able to take action confidently and at the right time in order to manage their organisation’s resources efficiently.

What you will learn from the course

Upon completion of this program, the student will be able to:

  • Demonstrate an understanding of the key differences between the non-profit, for-profit and public sectors, non-profit governance, operations, and fiscal aspects of non-profit organizations.
  • Articulate the different financial planning challenges facing non-profits, compared to the for-profit sector.
  • Demonstrate an understanding of the fundamentals of fundraising and composing effective fundraising campaign.
  • Gain an understanding of how to manage performance in an NGO
  • Demonstrate an understanding of the various types of fundraising campaigns and choose the most appropriate one to implement.
  • Demonstrate an understanding of fund accounting


February 19 – 23

Capital hotel, Johannesburg

Register today because you wont regret it!